FAQ
Where are you located?
We are located in Hong Kong.
What size should I choose?
Our sizes are the same as the originals. If you need help, please contact our customer service (bottom right).
How is the packaging?
The clothes will come with appropriate tags and branded bags. Accessories such as shoes, bags, belts, or wallets will be placed in the corresponding branded boxes. Larger items such as suitcases or large bags come with branded dust bags.
What is our return policy?
If you are not satisfied with the goods you received, you can contact us as soon as possible for a return or exchange (bottom right). For more information on return policy, please click here.
Which countries do we ship to?
We ship our products all over the world. Different regions have different delivery times. We use well-known international companies with tracking services to ensure that your order arrives safely. When the tracking number is available, we will send it to you by email.
How long does it take to ship?
Shipping takes about 1-3 business days. For more information on shipping, please click here.
After placing an order, it usually takes 1-3 business days to prepare and ship. After dispatch, it takes about 7-10 business days to arrive. Customized items are produced after the order is confirmed, so they may take longer, adding about 2-5 business days.
When will my order be shipped?
After placing an order, it takes about 1-3 business days to process and ship. When we receive a large number of orders, there may occasionally be delays. We will do our best to ship as soon as possible. During delays, orders may take up to 6 days to ship. It's worth the wait!
How do I get my tracking number?
All packages come with a tracking number. We will email you the tracking number after your package is shipped. Don't worry, all packages are insured and guaranteed.
How much is the shipping cost?
We offer free shipping and express delivery, which can save 2-3 days.
How to pay?
You can pay with PayPal or credit card. If you want to pay by online bank transfer, please contact us via WhatsApp.
Is the payment safe?
We care about your security; therefore, our pages use SSL encryption to ensure all payments are 100% secure.
We are located in Hong Kong.
What size should I choose?
Our sizes are the same as the originals. If you need help, please contact our customer service (bottom right).
How is the packaging?
The clothes will come with appropriate tags and branded bags. Accessories such as shoes, bags, belts, or wallets will be placed in the corresponding branded boxes. Larger items such as suitcases or large bags come with branded dust bags.
What is our return policy?
If you are not satisfied with the goods you received, you can contact us as soon as possible for a return or exchange (bottom right). For more information on return policy, please click here.
Which countries do we ship to?
We ship our products all over the world. Different regions have different delivery times. We use well-known international companies with tracking services to ensure that your order arrives safely. When the tracking number is available, we will send it to you by email.
How long does it take to ship?
Shipping takes about 1-3 business days. For more information on shipping, please click here.
After placing an order, it usually takes 1-3 business days to prepare and ship. After dispatch, it takes about 7-10 business days to arrive. Customized items are produced after the order is confirmed, so they may take longer, adding about 2-5 business days.
When will my order be shipped?
After placing an order, it takes about 1-3 business days to process and ship. When we receive a large number of orders, there may occasionally be delays. We will do our best to ship as soon as possible. During delays, orders may take up to 6 days to ship. It's worth the wait!
How do I get my tracking number?
All packages come with a tracking number. We will email you the tracking number after your package is shipped. Don't worry, all packages are insured and guaranteed.
How much is the shipping cost?
We offer free shipping and express delivery, which can save 2-3 days.
How to pay?
You can pay with PayPal or credit card. If you want to pay by online bank transfer, please contact us via WhatsApp.
Is the payment safe?
We care about your security; therefore, our pages use SSL encryption to ensure all payments are 100% secure.